Subject to the following paragraph below, if you are a consumer we shall not be liable to you for any loss or damage in circumstances where:
    A - there is no breach of a legal duty owed to you by us or by our employees or agents;
    B - such loss or damage is not a reasonably foreseeable result of any such breach;
    C - any increase in loss or damage resulting from breach by you of any term of this contract.

Nothing in these conditions excludes or limits our liability for death or personal injury caused by our negligence or fraudulent misrepresentation.

If you are a trade customer we shall not be liable to you for any indirect or consequential loss or damage (whether for loss of profit, loss of business, depletion of goodwill or otherwise), costs, expenses or other claims for consequential compensation whatsoever (howsoever caused) which arise out of or in connection with this agreement.
   A -  loss of business; loss of data; loss of profits; loss of goodwill; loss of anticipated savings or loss of revenue even when advised of the possibility; or
   B - any indirect or consequential losses, liabilities or costs.

Any claim under this condition must be in writing and must contain full details of the claim including the reference numbers of any allegedly defective Goods or Services.

If you are a trade customer then our aggregate liability (whether in contract or for negligence or breach of statutory duty or otherwise howsoever) to you for any loss or damage of whatsoever nature and howsoever caused shall be limited to and in no circumstances shall exceed the price of the goods in question.

We should be given reasonable opportunity and facilities to investigate any claims made under this condition and the Customer shall if so requested in writing by us to return any Goods or Services which are the subject of any claim. When returning goods please adhere to our advice on correct packaging and Return procedures.

The Company shall have no liability with regard to any claim in respect of which the Customer has not complied with the claims procedures in these conditions.

Under no circumstances shall we have any liability of whatever kind for any technical information, recommendations, statements or advice furnished by us or our employees, sub-contractors or other agents not given in writing in response to a specific written request from the Customer before the Contract is made, or any variations in the quantities or dimension of any Goods or Services or changes of their specifications or substitution of any materials or components; if the variation or substitution does not materially effect the characteristics of the Goods or services, and the substituted materials or components are of a quality equal or superior to those originally specified.

We shall not be liable to you for any loss whatsoever relating to password or user name access to your account. It is your responsibility to protect your own password and or user name that has been forwarded to the e-mail address you have provided. Unless informed by you in writing as to the opposite we will consider any e-mail address given by you is indeed your own personal account and is secure. We take no responsibility for any third party abuse of your e-mail account.